Cats Play Reviews

The delivery time for an order from CatsPlay.com depends on the specific item, as many of their items are custom made to order. The number of processing days required varies by item and is indicated on the item page. Shipment days are in addition to processing days. Once your item has shipped, you will receive a tracking email. Please note that all orders ship with no signature required unless otherwise requested.

"Catsplay.com" is an online store that specializes in cat furniture. They offer a wide range of products, including cat trees, scratch posts, and cat beds. The prices vary depending on the product and its features. For example, they have a Tub Sleeper Cat Window Perch priced at $129.99, a Cozy Blue Pickup Truck Cat Bed and Scratcher at $109.99, and a Cute Comfy Chicken Hideaway Cat Bed at $59.99. They also offer sales and free shipping on certain items. For instance, a Hardwood Single Pet Step is on sale for $105.00, down from $125.00, and a Hanging Wall Mounted Cat Cradle Sleeper is on sale for $120.99, down from $163.99. Please note that these prices are subject to change and it's best to check the website for the most current pricing information.

"CatsPlay.com" is a well-known destination for cat furniture. They have been in operation since 2002 and have been manufacturing cat furniture since 1985. They offer a wide range of custom made and pre-manufactured cat furniture. Their products are designed by cat ergonomics design experts and are built to order with custom colors and options to match your home. They offer a variety of products including Cat Coliseum Cat Trees with different models having large sleep trays on top and your choice of a cradle, shelf, tub, or tube. They also have the Tub Sleeper Window Perch, a comfortable, roomy cat perch that mounts in seconds on most any opening windows. Another popular product is their Elephant, Rhino, Dinosaur Ottomans that double as cat condos. These footstools feature a fun and cozy hideout for your cat, kitten, or tiny dog. They also have a new product line featuring beautiful pink lotus flower themed cat trees. In addition to furniture, they also offer a wide selection of accessories for your cat. All of the things that your cat needs to be happy and healthy. They also offer a marketplace for gifts, clothing, jewelry, home decor, and a wide selection of items for cat owners.

At CatsPlay Superstore, you can pay with international credit cards, PayPal, and bank wire transfers. The payment process is handled by International Checkout, which guarantees delivery. Once your order is completed, all inquiries should be directed to the International Checkout Customer Service Department. Please note that the availability of these payment methods may vary depending on your location.

CatsPlay.com has both a Shipping Policy and a Return Policy.

Shipping Policy: Many of their items are custom made to order. The number of processing days required varies by item, and is indicated on the item page. Shipment days are in addition to processing days. You will receive a tracking email when your item has shipped. Note: all orders ship with NO signature required unless otherwise requested. They do ship outside of the United States. They partner with a trusted third-party company, International Checkout, to fulfill orders for their international customers.

Return Policy: You may return an item. Please be aware of the following stipulations regarding all returns: Merchandise must be in new, unused condition with all tags and paperwork still attached. All returns must be in the original packaging. All returns require a return authorization number. Any returns sent back without a return authorization number are subject to a 20% restocking fee. Request to return must be reported to them within 7 calendar days of receipt of your item. Returned merchandise must be received back to them within 15 days of receipt of approval on your return request. With the exception of shipment damage or a defective product, all shipping and handling fees (what they paid to send to you) are non-refundable and will be deducted from your refund. Buyers are responsible for all return shipping costs. If the piece arrives damaged, please notify them immediately and send them pictures of the shipping container and damaged item. They will repair or replace the damaged item. Any specially customized item or item personalized with your pet's name is not returnable. Please use their return request form to a return authorization number and return instructions. A special return address must be used in order for your return to be accepted. Do NOT return the item to the sending address. They have special returns processing units, and they will supply you with the proper return address at the time you inform them of your need to return.